Coronavirus (COVID-19) Information

All of the most up to date SWALLOW information related to COVID-19 will be available to download on this page.

Lockdown Love

SWALLOW statement in response to COVID-19

We are actively addressing the ongoing threat of the Coronavirus (COVID-19) outbreak, in line with Government advice.

We are committed to protecting the people we support during this time and have developed continuity plans to ensure the support we provide isn’t compromised, even in a pandemic.

Our Trustee Board and senior management team have regular meetings to discuss all changes in the situation and agree any new actions that we will take. Following those discussions, all staff are being provided with comprehensive briefing, which summarise the latest advice from government and other official sources.

We are continually monitoring and adapting our plans as more updates become available from the Government and Public Health England.


Ongoing Service Provision - 
Updated 6th January 2021

There have been many changes in our service provision owing to the COVID-19 pandemic. Below we have collated information that remains relevant to our current situation along with a copy of our current timetable of activities.

SWALLOW is endeavouring to provide ongoing support to its members. Therefore, wherever possible we are keeping our day activities open, currently.

For more information please contact the SWALLOW office on 

The SWALLOW Lockdown Timetable can be downloaded here...

Click to download Timetable

Further Information

If you have any concerns about the Coronavirus itself, please visit the NHS website by clicking the box below...

NHS website

If you would like to talk to someone about a specific SWALLOW service please click over to our 'Who We Are' page and scroll down to find the most relevant person for your query, you will find their email address on this page. Alternatively you can use the form on our Contact Us page. We will answer your query as soon as possible but please bear in mind that in the current situation we may take a little longer than usual to respond to emails. 

Our office telephone number is 01761 414034.

Click to 'Who we are'

Face Masks - Easy read information download here... 

Face coverings info

COVID-19 Information

Below is the link to our News page where we shared information about COVID-19. The easy-read leaflet about COVID-19 can also be downloaded below. Hand washing regularly remains one fo the most effect ways to reduce the risk of contracting COVID-19. 

Click to 'News'

Easy-read COVID-19 Information Leafet

Coronavirus Information

SWALLOW Coronavirus Risk Assessment

Covid-19 is a new illness that can affect your lungs and airways. It is caused by a virus called Coronavirus. Symptoms can be mild, moderate, severe or fatal

This is a generic Risk Assessment for all of SWALLOW services and offices and is in place to protect all SWALLOW staff and its members/tenants and outside agencies

For updates on the ever changing situation visit

SWALLOW Coronavirus Risk Assessment

SWALLOW Coronavirus Risk Assessment

Coronavirus - A True Story

Here is SWALLOW Member Zoe with a fantastic video showing us just what she has been doing to stay safe at home while in lockdown - Thank you Zoe

Guide to effect hand washing...

How to Handwash

Compassionate Communities Helpline

B&NES is a Compassionate Community and there is a helpline available for any individuals with any concerns involving COVID-19. The number is: 0330 247 0050.  Don't worry by your self, there is always someone who might be able to help. 

News - Compassionate Communities

Compassionate Communities Helpline leaflet can be downloaded here...

Helpline Info Leaflet