We are actively addressing the ongoing threat of the Coronavirus (COVID-19) outbreak, in line with Government advice.

We are committed to protecting the people we support during this time and have developed continuity plans to ensure the support we provide isn’t compromised, even in a pandemic.

Our Trustee Board and senior management team have regular meetings to discuss all changes in the situation and agree any new actions that we will take. Following those discussions, all staff are being provided with comprehensive briefing, which summarise the latest advice from government and other official sources.

We are continually monitoring and adapting our plans as more updates become available from the Government and Public Health England.

There have been many changes in our service provision owing to the COVID-19 pandemic. Below we have collated information that remains relevant to our current situation along with a copy of our current timetable of activities.

If you have any concerns about the Coronavirus itself, please visit the NHS website by clicking the box below...

If you would like to talk to someone about a specific SWALLOW service please click over to our 'Who We Are' page and scroll down to find the most relevant person for your query, you will find their email address on this page. Alternatively you can use the form on our Contact Us page. We will answer your query as soon as possible but please bear in mind that in the current situation we may take a little longer than usual to respond to emails. 

Our office telephone number is 01761 414034.

From Monday 15th June 2020 we began the Phase 1 return to some of our courses and groups. Full information can be found by click to the relevant 'News' page.  You can also download the Welcome Back Letter here. 

Below is the link to our News page where we shared information about COVID-19. The easy-read leaflet about COVID-19 can also be downloaded below. Hand washing regularly remains one fo the most effect ways to reduce the risk of contracting COVID-19. 

Here is SWALLOW Member Zoe with a fantastic video showing us just what she has been doing to stay safe at home while in lockdown - Thank you Zoe

At present the SWALLOW Community Cafe remains closed to members of the public wishing to 'eat in'. However we have launched a takeaway service which is available by placing your orders in advance via phone (07565 752350) or email (café@swallowcharity.org).  Takeaway pickups can be made Tuesday-Friday between 11am-2pm.  The takeaway menu can be downloaded below.

B&NES is a Compassionate Community and there is a helpline available for any individuals with any concerns involving COVID-19. The number is: 0330 247 0050.  Don't worry by your self, there is always someone who might be able to help.