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Cafe Support Worker

We are looking for a passionate, reliable and empathetic support worker to join our cafe team.
Join us and make a real difference by supporting our members with their independence and work skills.
We offer generous benefits, fully paid training, flexible roles, job satisfaction and opportunities for development.

Location

Radstock

Hourly

Pay Type

£12.36 per hour (rising to £12.59 per hour)

Pay

Out of Office Hours?

16 hours over 2 days

Hours

N/A

Sleep-in Allowance

5 weeks pro rata

Holiday

Sick Pay

Permanent

Contract Period

Paid in conjunction with statutory sick pay

Cafe Manager

Responsible to

Download Application Form in Word Format

Email for Sending Applications

Mailing Address for Application

The Old Engine House, Old Pit Rd, Midsomer Norton, Radstock BA3 4BQ, UK

Monday 21 April 2025

Application Close Date

Note: All applications must be made using the red "Apply Online" button below or the MS Word document, downloadable from the button above. Please do not send unaccompanied CVs.

Download

Download Job Description in Word Format

Apply Online Now

Job Purpose:

To support the Courses Manager & Café Managers in ensuring that the SWALLOW Community Café are enterprises that SWALLOW will continue to be proud of and that we maintain the high standards.

These are not ordinary cafes and our priorities will always be to the SWALLOW members that train and work in the cafés.

Responsibilities:

  • To support people with      learning disabilities to run the SWALLOW Community Cafes

  • To support members to develop their      catering and customer service skills

  • To help members produce food      to order and ensure quality control of food going out to customers.

  • To help people to develop      community skills and encourage community involvement

  • To work within an anti discriminatory      framework

  • Encourage and support members to      take responsibility for their own selves

  • To follow SWALLOW’s Health and      Safety policy at all times and ensure that the SWALLOW Community Cafe remains      safe

  • To help ensure that all      accidents are recorded and reported.

· To follow Food Agency Guidelines – ‘Safe Food Better Practice’

procedures at all times.

  • To follow SWALLOW ‘s Equal      Opportunities policy and other policies at all times

  • To provide advice and assistance      to members and liaise with mangers in relation to any unmet needs and      wants of the members

  • To give personal support to members      when required

  • Help to resolve any disputes      between members when required

  • To keep SWALLOW Community Cafe      running smoothly and well organised ensuring good positive communication      at all times

  • To work within the SWALLOW risk      assessment framework to provide care that minimises risk in the least      restrictive manner

  • To help write daily progress      reports on trainees and ensure that the SWALLOW Community Café records are      kept up to date

The details contained in this job description, particularly the main duties, reflect the contents of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed.

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Thank you for your interest in SWALLOW Charity. We are a local charity based in Westfield, carrying out our work within Bath and North East Somerset. This role provides an exciting opportunity to make a direct, positive difference to local teenagers and adults with learning disabilities.

SWALLOW was founded in 1993 and the charity now supports over 130 members, providing tailor-made support to enable them to live their lives to the full as independently as possible.

SWALLOW is user-led which means that our members are at the heart of everything we do. Our members have a say in all of the courses, activities and events that we run. This role is integral to empowering every individual and to maintaining the high standards and variety that our members expect from us.

To apply for this job please download the Job Description, Person Specification, and our Application and Monitoring Form.

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